Privacy policy
Introduction
At Rivara Brands Private Limited (“Rivara Brands”, “we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us through email, WhatsApp, phone, or any other channel.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website or contact us:
1. Personal Information
Full name
Email address
Phone number / WhatsApp number
Company/brand name
2. Business Information
Website/store link
Monthly revenue range (if provided)
Monthly ad spend range (if provided)
Primary market (India / International / Both)
Business bottlenecks and goals (as shared by you)
3. Technical Information
When you visit our website, we may automatically collect:
Device type
Browser type
IP address (approximate)
Pages visited and time spent on site
Referral source (how you reached our website)
This data is collected to improve website performance and user experience.
How We Use Your Information
We use the information collected for the following purposes:
To contact you regarding your enquiry/request
To review your business and assess partnership fit
To schedule calls and share relevant information
To provide services and ongoing support (for active clients)
To improve our website, content, and user experience
To share updates, offers, and business-related communication (optional)
Email & Communication Consent
If you submit your details through our website forms or contact us directly, you may receive communication from us via:
Email
WhatsApp
Phone call
SMS (if required)
If you do not wish to receive promotional communication, you can request removal at any time.
Cookies & Tracking
Our website may use cookies or similar tracking technologies to:
Improve performance and user experience
Understand visitor behavior
Track website analytics
You can disable cookies through your browser settings if you prefer.
Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited data only in the following cases:
With trusted service providers (tools used for forms, analytics, CRM, email systems) strictly for business operations
If required by law, legal process, or government request
To protect our rights, security, and prevent fraud
Data Storage & Security
We take reasonable security measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmission over the internet is 100% secure. By using our website, you acknowledge and accept this risk.
Data Retention
We retain your information only as long as necessary for:
Communication
Business operations
Support
Legal and compliance purposes (if applicable)
You may request deletion of your data anytime.
Your Rights
You have the right to:
Request access to your personal information
Request correction of incorrect information
Request deletion of your data
Opt out of promotional communication
To make any request, please contact us using the email mentioned below.
Third-Party Links
Our website may contain links to third-party websites or tools. Rivara Brands is not responsible for the privacy practices, content, or policies of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or want to request data removal, contact us at: